Real Projects. Real Results.

From multi-site enterprise infrastructure to professional business websites — here's how WiseICT has helped Australian businesses modernise their technology.

Mobile Device Services

Mobile House — Multi-Site Infrastructure Design & Managed Support

Mobile House is an authorised Samsung and Apple service contractor operating across 6 offices in Melbourne and Sydney, with remote teams in the Philippines and China. WiseICT designed and deployed their complete IT infrastructure from the ground up.

The Challenge

Mobile House needed to connect 40+ staff across 8 locations — including Australian offices, a Manila call centre, and a Shenzhen finance team — with a centralised ERP system integrated with Samsung's GSPN repair management API. Existing ad-hoc networking was causing data silos, slow performance, and security risks.

The Solution

WiseICT designed and deployed a full infrastructure stack: dual on-premise Windows servers in Melbourne and Sydney running Hyper-V VMs, site-to-site VPN connecting all 8 locations, and direct API integration with Samsung GSPN for real-time repair job management.

8
Locations connected
40+
Staff supported
2
On-premise ERP servers
0
Unplanned outages
Dual head-office servers (MEL + SYD)

Windows Server, Hyper-V VMs, Samsung GSPN ERP integration and API connectivity

Site-to-site VPN across 8 locations

Melbourne, Sydney, Manila call centre, Shenzhen finance — all tunnelled and secured

Automated offsite backup

Daily cloud replication with documented and tested recovery procedures

Ongoing managed support

Remote helpdesk, patch management, and proactive monitoring across all sites

WiseICT handled everything from cabling to cloud — our staff across Melbourne, Sydney, Manila and Shenzhen are all connected and productive from day one.

Mobile House Management

Web Design

Melbourne Accounting Firm — Professional Business Website

A Melbourne-based accounting firm needed a professional online presence to attract new clients and clearly communicate their services. Their existing site was outdated, not mobile-friendly, and had no enquiry system.

The Challenge

The firm had no way for potential clients to easily find their services online or get in touch after hours. Their old website was built in 2015 and was not optimised for mobile devices or search engines.

The Solution

WiseICT designed and built a clean, professional website with a services overview, team profiles, and an integrated contact form that routes enquiries directly to the firm's inbox. The site is hosted on Cloudflare for fast, reliable delivery across Australia.

3x
Increase in enquiries
100%
Mobile responsive
< 1s
Page load time
2wk
Delivery time
Professional website design

Clean, modern design reflecting the firm's brand and professionalism

Mobile-responsive layout

Fully optimised for desktop, tablet, and mobile devices

Contact form integration

Enquiry form with email notifications and spam protection

Cloudflare hosting setup

Fast Australian CDN delivery with SSL and DNS configuration

We went from having no online presence to getting regular enquiries within weeks of the new site going live. The whole process was smooth and professional.

Principal Accountant, Melbourne

Web Design

Trades Business — Booking & Quote Request Portal

A Melbourne-based electrical contractor wanted a website that could handle online quote requests, showcase past work, and allow customers to book inspections — reducing time spent on phone calls.

The Challenge

The business owner was spending 2–3 hours daily answering phone calls for basic quote requests and scheduling. They needed a system where customers could submit job details online and receive an automated acknowledgement.

The Solution

WiseICT built a functional business website with an online quote request form, service area map, photo gallery of completed work, and automated email confirmation to customers. The admin receives structured job details instantly.

60%
Fewer phone enquiries
24/7
Quote requests accepted
5★
Google review integration
1wk
Delivery time
Quote request form

Structured form capturing job type, location, photos, and preferred timing

Automated email notifications

Instant confirmation to customer and structured job summary to owner

Work gallery

Photo showcase of completed electrical projects to build trust

Google Reviews integration

Display of live Google rating and review highlights

I used to spend my lunch break returning calls. Now the requests come in organised and I can quote jobs straight from my phone.

Owner, Melbourne Electrical Contractor

Web Design

Retail Import Business — Product Showcase Website

An Australian importer of consumer goods needed a clean product showcase website to support their wholesale clients and serve as a professional reference point for new business relationships.

The Challenge

The business was operating purely through WeChat and email, with no English-language web presence. Potential Australian wholesale clients had no way to verify the business or browse the product catalogue.

The Solution

WiseICT designed a bilingual product showcase website with a categorised product catalogue, company profile, wholesale enquiry form, and Australian contact details — giving the business a credible online presence for both local and international partners.

2
Languages supported
200+
Products showcased
3wk
Delivery time
100%
Mobile optimised
Bilingual website (EN/ZH)

English and Chinese content for Australian and Asian market partners

Product catalogue

Categorised showcase with product images, specs, and MOQ information

Wholesale enquiry form

Structured form for wholesale pricing and availability requests

Domain and hosting setup

Australian domain registration, SSL, and Cloudflare CDN configuration

Our Australian clients can now look us up and see a proper website. It has made a real difference in how new partners perceive us.

Director, Australian Import Business

Ready to be our next success story?

Tell us about your business and we'll put together a practical plan — no lock-in, no jargon.

Get a Free Consultationinfo@wiseict.com.au